Christmas/Seasonal: German and European
IMPORTANT INFORMATION REGARDING YOUR CHRISTMAS AND SEASONAL ORDER
All Christmas and Seasonal items displayed on our website are for PREORDER only. These items are clearly marked as preorder items in the field below the product name on the product page. Christmas and seasonal items will only arrive late in November. If your order contains seasonal and regular items, your order with the non-preorder products will only ship in its entirety at the end of November. Please place a separate order if you need you non-seasonal items before Christmas.
Once your order had been placed, we will process the payment to reserve these items for you. The orders will be processed, labels created and then be stored in our seasonal warehouse ready to be filled and shipped. Orders can't be changed or cancelled. All processed orders will be stacked in our warehouse ready to ship, and it will be extremely difficult for us to find your order later once it had been mixed in with thousands of other boxes. All orders will ship in the order they were received.
We typically ship orders earlier in the season but due to port congestion as a result of labor shortages, we are uncertain of exactly when our products will arrive and cannot guarantee arrival except before Christmas. Every year a handful of items (usually less than 1%) of our items are detained by the FDA, USDA or arrive damaged. IF your order is affected by this in any way we will get in touch with you immediately to offer a substitute or refund for the product that is not available.
